Kazoo Call Stats

Extract useful business intelligence from your SmartPBX call data.
Kazoo Call Stats integrates seamlessly with Kazoo based PBX platforms to process call data into a rich, live-updating SQL database ready for integration with PowerBI and other tools.

Kazoo Call Stats integrates via webhooks and the Kazoo HTTP API. The basic call data output by Kazoo webhooks is augmented with information about the user, device, group and callflow for both the caller and callee as it happens. This creates rich, query-able data where you can easily extract metrics such as:

  • Number of calls made per user per day
  • Number of calls answered per user per day
  • How many calls go unanswered
  • Which users are making the shortest phone calls
  • Which groups are handling the most calls
  • How fast are users answering the phone
  • Which calls are most often transferred

Starter

£19 / mo

  • Support for 10 SmartPBX users
  • 3 SmartPBX groups
  • 3 months of data
  • Email support
Get started

Pro

£45 / mo

  • Support for all SmartPBX users and groups included
  • 6 months of data
  • Priority email support
  • Optional external database connector
Get started

Enterprise

From £99 / mo

  • Support for multiple accounts
  • Priority support
  • Bespoke call scenario analysis
  • Support creating PowerBI dashboard
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